Frequently Asked Questions
Everything you need to know about your Urth electronic essentials.
What is the warranty period for Urth electronics?
All Urth electronic products come with a standard 12-month limited warranty that covers manufacturing defects. Extended protection plans are available for purchase at checkout.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International delivery times typically range from 7-14 business days depending on your location and local customs processing.
What is your return policy for opened devices?
We offer a 30-day return policy. If the device has been opened, it must be returned in its original packaging with all accessories included. A small restocking fee may apply to opened items that are not defective.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal. You can also view your order status by logging into your Urth account.
Are your products compatible with both iOS and Android?
Most of our smart devices and accessories are designed for cross-platform compatibility. Please check the 'Technical Specifications' section on the specific product page for detailed compatibility info.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Affirm.