Urth Returns & Exchanges
We want you to be completely satisfied with your tech gear, which is why we offer a 30-day return window for all electronics in their original packaging. If your device isn't the perfect fit for your workflow, our streamlined process ensures a quick resolution.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Prepare the Package
Securely pack the device in its original box with all included cables and manuals to ensure a full refund.
Ship It Back
Print the prepaid shipping label provided via email and drop the package off at any authorized courier location.
Receive Your Refund
Once our technicians inspect the returned hardware, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing